Privacy Statement

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

Return Policy

Payment (Credit Card Transactions)
We accept Visa, Mastercard, Discover, Pay Pal & American Express for online and phone orders.

Order Processing
Orders are usually shipped within 24 hours after the order is placed. If an item is backordered, you will be notified within 24 hours with an expected ship date. If the ship date is longer than you can wait for the item, you can cancel the order by calling us at 877-835-7965 or e-mailing us at Info@crackeraser.com. Please have your order number when calling about an order.

Shipping
Products are generally shipped via UPS Ground or USPS. If you need us to expedite your order, you will have the option of selecting several faster methods of shipping when ordering online.

Tracking Your Shipment
You will receive an e-mail confirmation when your order ships with the UPS or USPS tracking number. If you lose or misplace this, you can email us or call us at 877-835-7965.

Returns
Any return, whether it is for a warranty or not must come back with a return authorization number.  For warranty returns call us at 877-835-7965

Warranty

TERM
Crack Eraser products to be free from defects in workmanship and materials under normal use for a period of 90 days from date of purchase.

EXCLUSIONS
This limited warranty specifically excludes damage resulting from acts of nature, misuse, abuse, neglect, alteration, modification and improper installation.

Except for the Limited Warranty stated above, there are no warranties of Crack Eraser products or any part thereof, whether expressed or implied. Any implied warranty of merchantability or any warranty of fitness for a particular purpose is expressly disclaimed.

REFUND & REPLACEMENT
If a Crack Eraser Product is suspected of being defective, contact us directly at 877-835-7965. Proof of purchase is required for refund or replacement.